Display based on the
Specific Commercial Transactions Act

Company Name
platinum vuvu Co., Ltd.
Representative
Ritsuko Tanimura, Representative Director
Operational Manager
Izumi Yamazaki
Address
[Head Office]
6th Floor, World Wide Center, 1-13 Sanbancho, Chiyoda-ku, Tokyo 102-0075
Phone Number
03-6264-4766
FAX Number
03-6264-4765
Reception Hours
9:30~17:30(土日・祝祭日・年末年始は除く)
Homepage
https://www.vuvu.co.jp
Email Address
info@vuvu.co.jp
Selling Price of Products
Displayed for each product.
Additional Necessary Charges Besides Product Price
Delivery fee and cash-on-delivery fee: A flat rate of ¥1,100 (tax included) nationwide.
Free for purchases of ¥5,000 (tax included) or more.
Consumption tax is included in the product price.
Payment Methods
・Cash on delivery (cash or card payment upon delivery)

・Credit card payment
※ Regarding credit card information:
For customer information protection during credit card payment on the online shop, we use SSL (Secure Socket Layer) encrypted communication. Also, for enhanced security against fraud, we do not store customer credit card information in our system.

・Convenience store online payment
【Seven-Eleven】
https://www.metaps-payment.com/service/guideR/seven-eleven.html
【Lawson】
https://www.metaps-payment.com/service/guideR/lawson_fds.html
【Seicomart】
https://www.metaps-payment.com/service/guideR/seicomart.html
【Mini Stop】
https://www.metaps-payment.com/service/guideR/ministop_fds.html
【Family Mart】
https://www.metaps-payment.com/service/guideR/familymart.html
【Online payment】(Daily Yamazaki)
https://www.metaps-payment.com/service/guideR/daily-yamazaki.html

※ For payment on separate pages linked above, please make the payment on each individual shopping page.
※ For orders other than through the cart (such as by phone or fax), notification of the convenience store online payment slip number will be sent by email, fax, or mail. Please note that we do not provide notifications by phone.
Payment Deadline
At the time of product receipt for cash on delivery (cash or card payment upon delivery)
On the date specified by the credit card company for credit card payments
Prepayment for convenience store online payment
Shipping Destination
Within Japan
Delivery Time of Products
Products will be shipped within 3 business days after receiving the order.
Returns and Exchanges
If the product is defective, please contact us within 7 days of receiving the product and return the defective product by cash on delivery. We will promptly send a replacement product or refund. Returns due to customer convenience will be accepted within 10 days of product arrival. In this case, the customer will be responsible for the shipping cost.
Prohibition of Resale
Resale of products purchased at this shop is prohibited. Listing on auction sites or flea market sites is also prohibited. We cannot guarantee the quality of resale products purchased outside this shop, including storage and transportation conditions. We also assume no responsibility for any trouble caused by products purchased outside this shop. If resale activity is discovered or suspected, we may take legal action including suspending sales of products, seeking damages in civil court, or filing a complaint with the police. We are committed to eradicating fraudulent transactions, cooperating with relevant parties to ensure fair pricing and provide products to customers fairly.
Product
Online Shop